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By James Coates and James Coates,CHICAGO TRIBUNE | May 28, 2001
Every day, I open my e-mail (Microsoft Outlook Express) only to find dozens of pieces of spam. The junk mail is basically the same - end debt, start your own Web site, make money, etc. The problem is, I'm not in debt, I have a Web site and I have a job. Is there a blocking feature that will stop these ads, many from the same sender, from reaching my e-mail box? The Microsoft Outlook Express e-mail software that comes with Windows 98 and Windows ME uses a strategy known as Message Rules to handle unwanted e-mail, as well as to streamline dealing with mail you want.
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BUSINESS
By Jim Coates and Jim Coates,Chicago Tribune | June 7, 2007
I am having real trouble with sending e-mail using Outlook Express. This error message comes up on my Windows XP Home Edition every time I try to send a .txt or picture file to another e-mail address: "The host `smtp' could not be found. Please verify that you have entered the server name correctly. Account: `pop3', Server: `smtp', Protocol: SMTP, Port: 25, Server (SSL): No, Socket Error 11001, Error Number: 0x800CCC0D." This is all gibberish to me. Do I need to pay Microsoft or Dell to get it fixed?
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BUSINESS
By Jim Coates and Jim Coates,Chicago Tribune | June 7, 2007
I am having real trouble with sending e-mail using Outlook Express. This error message comes up on my Windows XP Home Edition every time I try to send a .txt or picture file to another e-mail address: "The host `smtp' could not be found. Please verify that you have entered the server name correctly. Account: `pop3', Server: `smtp', Protocol: SMTP, Port: 25, Server (SSL): No, Socket Error 11001, Error Number: 0x800CCC0D." This is all gibberish to me. Do I need to pay Microsoft or Dell to get it fixed?
BUSINESS
By Jim Coates and Jim Coates,Chicago Tribune | April 5, 2007
I need help to straighten out my e-mail after trying unsuccessfully to change from Microsoft Outlook Express to the Yahoo Mail site on the Web. I opened Microsoft Outlook Express and was asked if I wanted to change my default e-mail provider to Microsoft Outlook Express, and I answered no. Even after answering no, it still pulled all of my e-mail out of Yahoo Mail and put it in Microsoft Outlook. All new e-mail is going to Yahoo, but how do I get the e-mail that's in Microsoft Outlook back to Yahoo?
ENTERTAINMENT
By James Coates and James Coates,SPECIAL TO THE SUN | February 27, 2003
I use Windows XP Home, WordPerfect 10 and Outlook Express 6. I can't spell-check my e-mail. What should I do? Three solutions come to mind, and all of them are going to take a tad of effort. First of all, Outlook Express does take its spell-checking from Microsoft Office, so PCs shipped with WordPerfect but neither Microsoft Works nor Microsoft Office don't arrive ready to spell-check e-mail. The cheapest solution is to simply write your e-mail messages as WordPerfect documents, spell-check, then paste them into the Outlook Express e-mail form.
ENTERTAINMENT
By James Coates and James Coates,CHICAGO TRIBUNE | August 7, 2003
I use Hotmail for all of my e-mail, and a few weeks ago I started having this problem when I downloaded an attachment from an e-mail. It would always download the attachment before, but now Outlook Express 6 comes on and tells me "OE removed access to the following unsafe attachment in your mail." I receive this message for all my attachments. I never use Outlook Express, so I don't know how this happened. Can you tell me how to turn this program off so I can download attachments? One of the great features of Microsoft's Hotmail, a Web-based e-mail service, is that users can configure the seriously businesslike Outlook and Outlook Express programs to handle messages instead of accessing them on the Hotmail .com site.
ENTERTAINMENT
By James Coates and James Coates,SPECIAL TO THE SUN | July 11, 2002
I recently upgraded to Outlook Express 6.0. Now when I want to print an e-mail, the print is so small I can hardly read it. Is there any way I can enlarge the print? When I get an e-mail in Outlook Express that somebody has sent in tiny type, I open the note and hit Control-A, which selects all of the text in the message. I then click the Format choice at the top of the e-mail display and pick Font. This brings up a menu with a slider for increasing the text size. Let me add that one also can find a font command while composing notes so that they are sent in a readable size.
ENTERTAINMENT
By James Coates and James Coates,CHICAGO TRIBUNE | July 10, 2000
How do I delete e-mail without opening it with Netscape? I click the mail icon, and it tells me the names of each e-mail item and the sender. When I try to delete one, the e-mail opens whether I right- click or left-click. Simply highlight the item and then hit the delete key. You are trying to use the Microsoft Windows convention that responds to a right-click of the mouse by popping up a command box with choices, including delete. Some software doesn't respond to a Windows-style right-click and instead treats it like a left-click.
ENTERTAINMENT
By James Coates and James Coates,SPECIAL TO THE SUN | October 3, 2002
I edited the words in my "custom dictionary," but I can't find the main spell-checker dictionary in Outlook Express or Microsoft Word. How can I edit the spell-checker dictionary? When a user attempts to edit the dictionary in Microsoft Word, the software automatically disables its own automatic spell-checking feature until you turn it back on. To restore the automatic spelling changes in Microsoft Word, click on Tools, then Options and then select the Spelling & Grammar tab. Put a check in the proper box there, and your automatic changes will be restored in Word only.
ENTERTAINMENT
By James Coates and James Coates,SPECIAL TO THE SUN | August 1, 2002
My Microsoft Outlook address book is getting bigger and bigger. If my computer had a meltdown, it would be very difficult to build up all those e-mail addresses again. I would like to make a backup to floppy disk. Both the Outlook module of Microsoft Office and the far more common Outlook Express have a pair of built-in commands that will let you make backup copies of all of your contact lists. Click on the File item in the Outlook or Outlook Express toolbar and you will find Import and Export commands.
BUSINESS
By JIM COATES and JIM COATES,CHICAGO TRIBUNE | March 1, 2007
When I move from one Web site to an- other, I get an annoying sound. I'd like to remove it but don't know how. I suppose that I should go to the Sounds and Audio Devices part of Control Panel, but that's the extent of my knowledge. Can you help? - Phil Grinstead, Chicago You're almost home free, and I'll show you the next steps in exorcising that annoying sound, which, I assume, is the one called Exclamation. This sound is used generically for many different audio notifications and deserves a place in the PC Annoyances Hall Of Fame.
BUSINESS
By Jim Coates and Jim Coates,Chicago Tribune | November 9, 2006
I have created in my e-mail account (on Yahoo) a group list for the purpose of sending out summary information at various times. I would prefer that each recipient not receive the names and e-mail addresses of the entire group to which the message is sent. How do I do this? - Maggie Bath, yahoo.com This problem of privacy among pals pops up quickly as ever more families, churches, book clubs, political campaigns and other so-called affinity groups discover the power of broadcasting form messages to every member using e-mail.
BUSINESS
By Jim Coates and Jim Coates,Chicago Tribune | October 19, 2006
When I try to copy text from a Word- Perfect or Word file and then paste it into an Outlook Express e-mail message, Express crashes, and the message is never sent. I can't seem to figure this out. Gary Greenberg, Chicago To fix this, you should remove the current version of Outlook Express from your computer and reinstall the software. You also could set up your damaged copy of Outlook Express to treat those clips from Microsoft Word and WordPerfect as though they were just simple text rather than the formatted material complete with fonts and type sizes that cause these troubles.
BUSINESS
By James Coates | October 5, 2006
While using Outlook Express 6, it occa- sionally offers to compact folders to reduce space on my hard drive. What happens to the folders when they are "compacting"? What does this process do? Where do the removed files go? Also, I can't find my Outlook Express folders stored on my C drive searching for DBX files, so what extension is OE6 using to store e-mails? A good explanation of the "compacting" process would be welcome. - Jim Wren, columbus.rr.com Quickly stated, compacting a database gets done in most information collecting software, including Outlook Express with its databases of address books, e-mail messages and such.
ENTERTAINMENT
By JAMES COATES | October 21, 2004
Q: My mother has macular degeneration, and I like to show her e-mails from family to read. I use Microsoft Outlook as my e-mail program, and I can't figure out a way to increase the size of the type on an e-mail that I have received. On my old iMac, with Outlook Express, it was very easy to do, and she could read the e-mails with little difficulty. Do you know a way around this problem (other than asking the senders to increase the size before sending)? A: There are ways to enlarge e-mail text both onscreen and as printouts.
ENTERTAINMENT
By James Coates and James Coates,CHICAGO TRIBUNE | June 24, 2004
For 18 months, I have e-mailed the White House. If they don't like what you are saying, can they block you from sending e-mail to the White House? Just about everybody in business (and politics is business, too) eventually encounters some customer, constituent and/or critic whose e-mails become bothersome and, just as you suspect, there are ways of cutting off unwelcome messages. I lack the kind of security clearances that would let me know whether the government can stop citizens from sending e-mail to the White House, but it's possible to route all incoming messages from a pesky voter directly into the trash bin. I could create what is called a rule to order software like Microsoft Outlook or Outlook Express to deep-six every incoming message from anybody with a specific name.
ENTERTAINMENT
By James Coates and James Coates,CHICAGO TRIBUNE | April 15, 2004
You seem to be able to come up with solutions that the tech-support people write off with a "remove program and reinstall" approach. I am running Outlook Express 6 on Windows XP and have been trying to export messages for archiving purposes, but every time I run the Export messages I receive an error dialog box with "The export could not be performed. An error occurred while initializing MAPI." Any suggestions on how to fix the problem or a reasonable workaround? Yes, I have a workaround.
ENTERTAINMENT
By Jim Coates and Jim Coates,CHICAGO TRIBUNE | July 3, 2000
I downloaded and have uninstalled an e-mail shareware program called The Bat. Now, every time I try to open an e-mail attachment received on Outlook Express, I get the message, "Cannot find THEBAT.EXE. This program is needed for opening files of the type `Internet E-mail Message.'" The Bat changed your registry or system settings to make it your default e-mail program instead of Outlook Express, the default e-mail in Windows. You need to re-install Outlook Express to restore the changed settings.
ENTERTAINMENT
By James Coates and James Coates,CHICAGO TRIBUNE | April 15, 2004
You seem to be able to come up with solutions that the tech-support people write off with a "remove program and reinstall" approach. I am running Outlook Express 6 on Windows XP and have been trying to export messages for archiving purposes, but every time I run the Export messages I receive an error dialog box with "The export could not be performed. An error occurred while initializing MAPI." Any suggestions on how to fix the problem or a reasonable workaround? Yes, I have a workaround.
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