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By Candus Thomson, The Baltimore Sun | June 19, 2012
For the first time in nearly two decades, Southwest Airlines, the biggest commercial carrier at BWI, does not sit atop the annual American Customer Satisfaction Index. The top spot was claimed by JetBlue Airways, with a satisfaction score of 81 on a 100-point scale. Southwest scored 77, its lowest mark in five years. The index has been tracking American consumer satisfaction since 1994. It is compiled after interviews with about 80,000 people on a range of products and services.
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NEWS
By Carrie Wells, The Baltimore Sun | August 18, 2013
A plane headed from Boston to Baltimore-Washington International Thurgood Marshall Airport was forced to make an emergency landing in Philadelphia Sunday evening after smoke was detected in the cabin. Laura-Chase McGehee, a freelance photographer and former Annapolis Capital newspaper journalist, said the plane landed in Philadelphia at about 6 p.m. and that no one appeared to be injured. BWI's website confirmed that the flight was diverted to Philadelphia International Airport and officials referred comment to JetBlue Airways.
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NEWS
By Candus Thomson, The Baltimore Sun | July 30, 2012
A total of 2.18 million commercial passengers used Baltimore/Washington International Thurgood Marshall Airport in June, an increase of 2.9 percent over June 2011, the state announced Monday. Last month's traffic set a new mark for June, and it was second only to July 2011 as the busiest month in airport history. Southwest Airlines, the largest airline serving BWI, served 1.26 million passengers in June, a 6.5 percent increase from a year earlier. Delta Air Lines, JetBlue Airways, American Airlines and British Airways all showed increases.
NEWS
By Candus Thomson, The Baltimore Sun | July 30, 2012
A total of 2.18 million commercial passengers used Baltimore/Washington International Thurgood Marshall Airport in June, an increase of 2.9 percent over June 2011, the state announced Monday. Last month's traffic set a new mark for June, and it was second only to July 2011 as the busiest month in airport history. Southwest Airlines, the largest airline serving BWI, served 1.26 million passengers in June, a 6.5 percent increase from a year earlier. Delta Air Lines, JetBlue Airways, American Airlines and British Airways all showed increases.
BUSINESS
By Lorraine Mirabella, The Baltimore Sun | February 14, 2011
The number of passengers flying through Baltimore-Washington International Thurgood Marshall Airport rose 4.7 percent in 2010 to 21.9 million, setting an annual record, Gov. Martin O'Malley said Monday. BWI Marshall has seen consistent growth in numbers of passengers since spring 2009. The airport had set eight consecutive monthly records as of December. Last year's passenger count broke the previous annual record of 21 million passengers in 2007. Southwest Airlines, the airport's leading carrier, served more than 11.7 million passengers in 2010, a 7.4 percent increase over 2009.
BUSINESS
By BLOOMBERG NEWS | September 3, 2005
NEW YORK - U.S. airlines raised fares yesterday as Hurricane Katrina drove jet fuel prices higher and shortened the time that Northwest Airlines Corp. said it has to avoid bankruptcy. UAL Corp.'s United Airlines, the second-largest carrier, raised round-trip fares $10 to $30, depending on the length of the trip, said spokesman David Dimmer. The increase includes leisure, business and international fares. Delta Air Lines Inc., the third-largest U.S. carrier, matched United in several markets, and Delta and Continental Airlines Inc. put in separate round-trip increases of $10 on routes with low-cost carriers, company spokeswomen said.
NEWS
By Carrie Wells, The Baltimore Sun | August 18, 2013
A plane headed from Boston to Baltimore-Washington International Thurgood Marshall Airport was forced to make an emergency landing in Philadelphia Sunday evening after smoke was detected in the cabin. Laura-Chase McGehee, a freelance photographer and former Annapolis Capital newspaper journalist, said the plane landed in Philadelphia at about 6 p.m. and that no one appeared to be injured. BWI's website confirmed that the flight was diverted to Philadelphia International Airport and officials referred comment to JetBlue Airways.
BUSINESS
By Andrea K. Walker and Andrea K. Walker,andrea.walker@baltsun.com | December 17, 2009
Southwest Airlines is significantly expanding its presence at BWI Airport - taking advantage of a region whose travel market remains healthy despite the recession, analysts said. The expansion could also be a defensive tactic by the airline as it faces increased competition from JetBlue Airways and AirTran Airways, which have increased flights at BWI in recent months. Southwest, the largest carrier at Baltimore-Washington International Thurgood Marshall Airport, will offer 181 nonstop daily flights beginning May 9, up from its current 157. That will be the largest number of flights it has offered at BWI since it started service there with 10 flights on Sept.
BUSINESS
By Andrea K. Walker | andrea.walker@baltsun.com | December 17, 2009
Southwest Airlines is significantly expanding its presence at BWI Airport - taking advantage of a region whose travel market remains healthy despite the recession, analysts said. The expansion could also be a defensive tactic by the airline as it faces increased competition from JetBlue Airways and AirTran Airways, which have increased flights at BWI in recent months. Southwest, the largest carrier at Baltimore- Washington International Thurgood Marshall Airport, will offer 181 nonstop daily flights beginning May 9, up from its current 157. That will be the largest number of flights it has offered at BWI since it started service there with 10 flights on Sept.
BUSINESS
By James Bernstein and James Bernstein,Newsday | May 11, 2007
JetBlue Airways Corp., the low-cost carrier that once was a model for the industry but more recently has suffered steep financial losses and embarrassing service disruptions, may be a different airline now that its board has eased out David G. Neeleman as chief executive. Neeleman, who founded Jet- Blue in 1998, was replaced yesterday by David Barger, the airline's president, industry analysts said. Neeleman will remain JetBlue's non-executive chairman. The move signals that there could be several major changes.
BUSINESS
By Candus Thomson, The Baltimore Sun | June 19, 2012
For the first time in nearly two decades, Southwest Airlines, the biggest commercial carrier at BWI, does not sit atop the annual American Customer Satisfaction Index. The top spot was claimed by JetBlue Airways, with a satisfaction score of 81 on a 100-point scale. Southwest scored 77, its lowest mark in five years. The index has been tracking American consumer satisfaction since 1994. It is compiled after interviews with about 80,000 people on a range of products and services.
BUSINESS
By Lorraine Mirabella, The Baltimore Sun | February 14, 2011
The number of passengers flying through Baltimore-Washington International Thurgood Marshall Airport rose 4.7 percent in 2010 to 21.9 million, setting an annual record, Gov. Martin O'Malley said Monday. BWI Marshall has seen consistent growth in numbers of passengers since spring 2009. The airport had set eight consecutive monthly records as of December. Last year's passenger count broke the previous annual record of 21 million passengers in 2007. Southwest Airlines, the airport's leading carrier, served more than 11.7 million passengers in 2010, a 7.4 percent increase over 2009.
BUSINESS
By Andrea K. Walker and Andrea K. Walker,andrea.walker@baltsun.com | December 17, 2009
Southwest Airlines is significantly expanding its presence at BWI Airport - taking advantage of a region whose travel market remains healthy despite the recession, analysts said. The expansion could also be a defensive tactic by the airline as it faces increased competition from JetBlue Airways and AirTran Airways, which have increased flights at BWI in recent months. Southwest, the largest carrier at Baltimore-Washington International Thurgood Marshall Airport, will offer 181 nonstop daily flights beginning May 9, up from its current 157. That will be the largest number of flights it has offered at BWI since it started service there with 10 flights on Sept.
BUSINESS
By Andrea K. Walker | andrea.walker@baltsun.com | December 17, 2009
Southwest Airlines is significantly expanding its presence at BWI Airport - taking advantage of a region whose travel market remains healthy despite the recession, analysts said. The expansion could also be a defensive tactic by the airline as it faces increased competition from JetBlue Airways and AirTran Airways, which have increased flights at BWI in recent months. Southwest, the largest carrier at Baltimore- Washington International Thurgood Marshall Airport, will offer 181 nonstop daily flights beginning May 9, up from its current 157. That will be the largest number of flights it has offered at BWI since it started service there with 10 flights on Sept.
BUSINESS
By James Bernstein and James Bernstein,Newsday | May 11, 2007
JetBlue Airways Corp., the low-cost carrier that once was a model for the industry but more recently has suffered steep financial losses and embarrassing service disruptions, may be a different airline now that its board has eased out David G. Neeleman as chief executive. Neeleman, who founded Jet- Blue in 1998, was replaced yesterday by David Barger, the airline's president, industry analysts said. Neeleman will remain JetBlue's non-executive chairman. The move signals that there could be several major changes.
BUSINESS
By BLOOMBERG NEWS | September 3, 2005
NEW YORK - U.S. airlines raised fares yesterday as Hurricane Katrina drove jet fuel prices higher and shortened the time that Northwest Airlines Corp. said it has to avoid bankruptcy. UAL Corp.'s United Airlines, the second-largest carrier, raised round-trip fares $10 to $30, depending on the length of the trip, said spokesman David Dimmer. The increase includes leisure, business and international fares. Delta Air Lines Inc., the third-largest U.S. carrier, matched United in several markets, and Delta and Continental Airlines Inc. put in separate round-trip increases of $10 on routes with low-cost carriers, company spokeswomen said.
NEWS
By Paul West and Paul West,SUN NATIONAL STAFF | January 24, 2002
FORT LAUDERDALE, Fla. - Passengers on JetBlue Airways get an odd gift at the end of each flight: the flimsy but efficient enough headphones they used on the trip. Flight attendants call the stereo headsets a "souvenir." A company representative (OK, a flight attendant) explains that discarding headphones after a single use and buying new ones is cheaper than cleaning the blue foam earpieces. Cutting costs and thinking outside the box are what JetBlue wants to be all about. It's been called the most successful airline start-up in a generation.
BUSINESS
July 18, 2004
A weekly briefing on the economic calendar Monday Earnings reports: 3M, Delta Air Lines, Legg Mason, Allstate, Kraft Foods Tuesday * Housing starts and building permits for June Earnings reports: Altria, Ameritrade, Boise Cascade, Ford Motor, Manpower, RadioShack, U.S. Bancorp, Wells Fargo, E*Trade, Motorola, Pixelworks, Sun Microsystems, Texas Instruments Wednesday Earnings reports: AT&T Wireless, Blockbuster, Eastman Kodak, Fannie Mae, General...
NEWS
By Paul West and Paul West,SUN NATIONAL STAFF | January 24, 2002
FORT LAUDERDALE, Fla. - Passengers on JetBlue Airways get an odd gift at the end of each flight: the flimsy but efficient enough headphones they used on the trip. Flight attendants call the stereo headsets a "souvenir." A company representative (OK, a flight attendant) explains that discarding headphones after a single use and buying new ones is cheaper than cleaning the blue foam earpieces. Cutting costs and thinking outside the box are what JetBlue wants to be all about. It's been called the most successful airline start-up in a generation.
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