TRAVEL
By June Sawyers and June Sawyers,Chicago Tribune | October 12, 2003
Business travelers have been the backbone of the hotel industry for so long that it became easy to take them for granted, assuming they'd always be there. Not anymore. With occupancy rates dropping from 63 percent in 2000 to 59.1 percent, according to the American Hotel & Lodging Association's 2003 Lodging Industry Profile, hotels have a lot of unanticipated empty beds to fill. Now the business traveler is being wooed, pursued and flattered through incentive and frequent guest programs, discounted corporate rates and various packaging and bundling schemes.
TRAVEL
By Mike Morris and Mike Morris,Sun Staff | November 3, 2002
What good is the key to your hotel room if you can't find your hotel? Two words aim to solve this potential problem: key packets. About 20 to 30 hotels nationwide, primarily in Denver and Chicago, have begun giving guests miniature packets that hold swipe-style key cards while doubling as pullout city maps. "The packets are great," says Jason Pohlonski, assistant general manager for the Hotel Burnham in Chicago. "They're convenient for guests since they fit right in their pockets." Three years ago, Darren Gorman, national sales manager for Vista Publications, a printing company, began marketing the idea of giving bank customers maps showing ATM locations while having a sleeve to hold a debit card.
NEWS
By Jayson Blair and Jayson Blair,NEW YORK TIMES NEWS SERVICE | July 28, 2002
NEW YORK - True, economic troubles may be at hand. But it does not really matter quite so much when your hotel caters to clients who pay $10,000 a night and who tip a waiter more than most people pay to spend a night in a typical Manhattan hotel. Manhattan luxury hotels like the Four Seasons, the New York Palace and the St. Regis have had their share of problems since the World Trade Center attack. But the economics are a bit different: The distress here may mean changing the fresh flowers only once a day and replacing the Italian curtains less frequently, minor adjustments compared with what is happening at most Manhattan hotels.
BUSINESS
By Robert Little and Robert Little,SUN STAFF | July 6, 2002
Maryland's unemployment rate crept downward in May for the second straight month, as more residents found jobs in construction, agriculture and the hotel and restaurant industries, according to data released yesterday. But 25,000 more Marylanders were looking for work in May than a year earlier - evidence, economists said, that the state is still shaking off the recession-like symptoms that have been felt throughout the state and national economies. "Maryland is continuing to struggle with jobs, just like the nation as a whole," said Charles W. McMillion, chief economist for MBG Information Services in Washington.
BUSINESS
By Meredith Cohn and Meredith Cohn,SUN STAFF | November 22, 2000
A layer of drywall dust coats much of the interior of the Baltimore Marriott Waterfront Hotel, about three months shy of opening in Inner Harbor East. Carpets are still rolled in plastic and the escalators don't operate. But Mike Waterman, director of marketing, insisted during a tour yesterday that Baltimore's newest and largest convention hotel will be ready on schedule in February. Just to be safe, the hotel sales staff has not booked any groups before April. "I don't own a good pair of shoes anymore," said a construction-weary Waterman.
BUSINESS
By Gus G. Sentementes and Gus G. Sentementes,SUN STAFF | July 7, 2000
Marriott International Inc., one of the world's largest hotel operators, said yesterday that its earnings rose 10.5 percent in the second quarter as the booming economy spurred consumers to spend more on travel. Bethesda-based Marriott reported earnings of $126 million, or 50 cents a share, up from $114 million, or 42 cents a share, a year earlier. In the quarter ending June 16, Marriott's sales in lodging, distribution and senior living services rose 17 percent, to $2.39 billion from $2.04 billion.