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BUSINESS
April 6, 1997
Getting ready to remodel a kitchen or bath? Thinking of adding a family room or sun room?Before signing on the dotted line, the Washington-based United Homeowners Association recommends that you have your home improvement contract examined by Smart Consumer Services of Arlington, Va.Smart Consumer Services' fax-back review can "help homeowners prevent the all-too-common contractual oversight that leaves them open to problems with builders and remodelers," according...
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NEWS
By Frederick N. Rasmussen, The Baltimore Sun | February 10, 2014
Virginia B. "Ginnie" Bryant, a homemaker and former Roland Park activist, died Feb. 4 of heart failure at the Fairhaven retirement community in Sykesville. She was 90. Virginia Bowen was born in Baltimore and raised in Hampden and Mechanicsburg, N.J. She later returned to Baltimore and graduated in 1941 from Eastern High School. She also attended Bard Avon School, a Baltimore business and secretarial school. In 1950, she married Raymond G. Bryant, and the couple settled on St. George's Road in the North Baltimore community The Orchards.
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BUSINESS
By Lorraine Mirabella | December 27, 1998
AS U.S. RETAILERS face increased competition in a nation many call "overstored," some chains are looking to spread their banners overseas, tapping into underserved markets with potentially lower operating costs or turning to industrialized countries to launch expansions. Earlier this month, U.S. retail giant Wal-Mart Stores Inc. announced it is buying 74 "hypermarket" stores from the Spar supermarket chain in Germany, after entering the European market a year ago with the purchase of 21 stores from the German WertKauf chain.
BUSINESS
By Tom Stieghorst and Tom Stieghorst,South Florida Sun-Sentinel | September 5, 2007
Consumer complaints about airline service soared 107 percent in July, the government said yesterday, the most misery reported for that month in five years. The U.S. Department of Transportation fielded 1,717 complaints in July, up from 831 in July 2006, according to the agency's Air Travel Consumer Report. Delays, severe weather in the Northeastern U.S. and an increasingly impersonal customer service system contributed to travelers' frustrations. "Agents have been replaced with kiosks that can't handle basic rebooking functions," said Artur Pylak, a Newington, Conn.
BUSINESS
By David Conn and David Conn,Sun Staff Writer | March 30, 1995
Frederick D. D'Alessio, the president and chief executive of Bell Atlantic-Maryland, will move to Philadelphia April 1 to become president of the company's consumer services organization.Succeeding the 46-year-old Mr. D'Alessio and stepping into one of the fastest-changing telecommunications markets in the country will be Daniel J. Whelan, 49, the vice president for regulatory and government relations at Bell Atlantic-Pennsylvania."Dan brings a broad, solid background working with state and local officials throughout Pennsylvania," said Bell Atlantic Vice Chairman Jim Cullen.
NEWS
By Frederick N. Rasmussen, The Baltimore Sun | February 10, 2014
Virginia B. "Ginnie" Bryant, a homemaker and former Roland Park activist, died Feb. 4 of heart failure at the Fairhaven retirement community in Sykesville. She was 90. Virginia Bowen was born in Baltimore and raised in Hampden and Mechanicsburg, N.J. She later returned to Baltimore and graduated in 1941 from Eastern High School. She also attended Bard Avon School, a Baltimore business and secretarial school. In 1950, she married Raymond G. Bryant, and the couple settled on St. George's Road in the North Baltimore community The Orchards.
BUSINESS
By STACEY HIRSH and STACEY HIRSH,SUN REPORTER | December 11, 2005
Comcast Corp.'s move to offer telephone service in suburban Maryland is the latest push by it and other communications giants toward the convergence of phone, wireless, cable, Internet and content into a single set of consumer services. Comcast Digital Voice introduces to the market a formidable competitor to Verizon Communications Inc., which has been as dominant in regional phone service as Comcast has been in cable television. Comcast plans to announce the new service tomorrow. Consumers increasingly have more choices when it comes to phone services, from ditching land lines altogether in favor of wireless phones to making calls over the Internet.
FEATURES
By DAVE BARRY | May 1, 1994
Today's consumer topic is: How to resolve a dispute with a large company.If you're a typical consumer -- defined as "a consumer whose mail consists mainly of offers for credit cards that he or she already has" -- chances are sooner or later you're going to have a dispute with a large company. You're going to call the company up, and you're going to wind up speaking with people in a department with a friendly name such as "Customer Service." These people hate you.I don't mean they hate you personally.
BUSINESS
By Tom Stieghorst and Tom Stieghorst,South Florida Sun-Sentinel | September 5, 2007
Consumer complaints about airline service soared 107 percent in July, the government said yesterday, the most misery reported for that month in five years. The U.S. Department of Transportation fielded 1,717 complaints in July, up from 831 in July 2006, according to the agency's Air Travel Consumer Report. Delays, severe weather in the Northeastern U.S. and an increasingly impersonal customer service system contributed to travelers' frustrations. "Agents have been replaced with kiosks that can't handle basic rebooking functions," said Artur Pylak, a Newington, Conn.
BUSINESS
By Bill Atkinson and Bill Atkinson,SUN STAFF | October 17, 1996
Provident Bankshares Corp.'s earnings soared 23 percent in the third quarter as the company racked up gains in consumer loans and fees from services.Provident earned $5.9 million for the third quarter ended Sept. 30, or 67 cents a share, compared with $4.8 million, or 56 cents a share, for the same time a year ago."It is the best quarter we have ever had," said James R. Wallis, Provident's chief financial officer.The Baltimore-based banking company's earnings jumped 30 percent for the first nine months of the year to $16.8 million, or $1.92 a share, compared with earnings of $12.9 million, or $1.51 a share, in 1995, adjusting for a 5 percent stock dividend .Provident's stock closed yesterday at $34.75, down 50 cents.
BUSINESS
By STACEY HIRSH and STACEY HIRSH,SUN REPORTER | December 11, 2005
Comcast Corp.'s move to offer telephone service in suburban Maryland is the latest push by it and other communications giants toward the convergence of phone, wireless, cable, Internet and content into a single set of consumer services. Comcast Digital Voice introduces to the market a formidable competitor to Verizon Communications Inc., which has been as dominant in regional phone service as Comcast has been in cable television. Comcast plans to announce the new service tomorrow. Consumers increasingly have more choices when it comes to phone services, from ditching land lines altogether in favor of wireless phones to making calls over the Internet.
NEWS
By Bruce Japsen and Bruce Japsen,CHICAGO TRIBUNE | November 4, 2003
CHICAGO - Responding yesterday to concerns that Americans lack critical information when choosing home health-care services, the federal government began publishing data comparing the quality of the nation's 7,000 home-care providers. The reports measure how effectively home health agencies provide care to patients in need of short-term help with essential daily activities - comparing everything from dispensing medicines correctly to getting patients out of bed or bathed. Administration officials say the comparisons might be more important than nursing home numbers released last year.
BUSINESS
By Lorraine Mirabella | December 27, 1998
AS U.S. RETAILERS face increased competition in a nation many call "overstored," some chains are looking to spread their banners overseas, tapping into underserved markets with potentially lower operating costs or turning to industrialized countries to launch expansions. Earlier this month, U.S. retail giant Wal-Mart Stores Inc. announced it is buying 74 "hypermarket" stores from the Spar supermarket chain in Germany, after entering the European market a year ago with the purchase of 21 stores from the German WertKauf chain.
BUSINESS
April 6, 1997
Getting ready to remodel a kitchen or bath? Thinking of adding a family room or sun room?Before signing on the dotted line, the Washington-based United Homeowners Association recommends that you have your home improvement contract examined by Smart Consumer Services of Arlington, Va.Smart Consumer Services' fax-back review can "help homeowners prevent the all-too-common contractual oversight that leaves them open to problems with builders and remodelers," according...
BUSINESS
By Bill Atkinson and Bill Atkinson,SUN STAFF | October 17, 1996
Provident Bankshares Corp.'s earnings soared 23 percent in the third quarter as the company racked up gains in consumer loans and fees from services.Provident earned $5.9 million for the third quarter ended Sept. 30, or 67 cents a share, compared with $4.8 million, or 56 cents a share, for the same time a year ago."It is the best quarter we have ever had," said James R. Wallis, Provident's chief financial officer.The Baltimore-based banking company's earnings jumped 30 percent for the first nine months of the year to $16.8 million, or $1.92 a share, compared with earnings of $12.9 million, or $1.51 a share, in 1995, adjusting for a 5 percent stock dividend .Provident's stock closed yesterday at $34.75, down 50 cents.
BUSINESS
By David Conn and David Conn,Sun Staff Writer | March 30, 1995
Frederick D. D'Alessio, the president and chief executive of Bell Atlantic-Maryland, will move to Philadelphia April 1 to become president of the company's consumer services organization.Succeeding the 46-year-old Mr. D'Alessio and stepping into one of the fastest-changing telecommunications markets in the country will be Daniel J. Whelan, 49, the vice president for regulatory and government relations at Bell Atlantic-Pennsylvania."Dan brings a broad, solid background working with state and local officials throughout Pennsylvania," said Bell Atlantic Vice Chairman Jim Cullen.
NEWS
By Bruce Japsen and Bruce Japsen,CHICAGO TRIBUNE | November 4, 2003
CHICAGO - Responding yesterday to concerns that Americans lack critical information when choosing home health-care services, the federal government began publishing data comparing the quality of the nation's 7,000 home-care providers. The reports measure how effectively home health agencies provide care to patients in need of short-term help with essential daily activities - comparing everything from dispensing medicines correctly to getting patients out of bed or bathed. Administration officials say the comparisons might be more important than nursing home numbers released last year.
BUSINESS
By Liz Atwood and Liz Atwood,Staff Writer | March 31, 1992
The Consumer Credit Counseling Service of Maryland, a non-profit group that helps people straighten out their finances, is expanding its suburban operations by opening offices in Owings Mills and Columbia."
FEATURES
By DAVE BARRY | May 1, 1994
Today's consumer topic is: How to resolve a dispute with a large company.If you're a typical consumer -- defined as "a consumer whose mail consists mainly of offers for credit cards that he or she already has" -- chances are sooner or later you're going to have a dispute with a large company. You're going to call the company up, and you're going to wind up speaking with people in a department with a friendly name such as "Customer Service." These people hate you.I don't mean they hate you personally.
BUSINESS
By Liz Atwood and Liz Atwood,Staff Writer | March 31, 1992
The Consumer Credit Counseling Service of Maryland, a non-profit group that helps people straighten out their finances, is expanding its suburban operations by opening offices in Owings Mills and Columbia."
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