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NEWS
by Richard Gorelick and The Baltimore Sun | November 21, 2012
An annual survey of airline food gave Virgin America the top spot with the "healthiest" food choices in the sky, with Air Canada a close second and Alaska Air not too far behind. The 2012 Airline Food Survey conducted by the website DietDetective.com rated foods for 12 airlines, assigning an overall health score based on seven criteria: health of meals, health of snacks, food variety, calories, improvement from last year's survey, menu innovation and cooperation in providing nutritional information.
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NEWS
September 18, 2012
There is no doubt that bird strikes are a growing problem that is likely to result in airline tragedy, but your recent editorial fails to discuss exactly what the FAA can do about it ("Don't count on another miracle," Sept. 14). It seems to me that any solution that would work would be objected to by environmentalists. Perhaps we could station shooters to kill as many birds as possible around airports. That would surely be unpopular, even if effective, but short of that, what are realistic options?
BUSINESS
By Candy Thomson, The Baltimore Sun | September 6, 2012
Just days after Baltimore Washington International Thurgood Marshall Airport learned it would lose three daily Southwest flights early next year, it rolled out the welcome mat for three new daily flights by Spirit Airlines. The first flight arrived Thursday morning at Concourse C, making the low-cost carrier the ninth domestic airline at BWI. The Florida-based airline is offering twice-daily round-trip service to Dallas-Fort Worth, Texas, and a single daily flight to Fort Lauderdale, Fla. "We have the legacy carriers - United, Delta, American - and we have the low-cost carriers that now includes Spirit.
BUSINESS
By Eileen Ambrose, The Baltimore Sun | August 27, 2012
Southwest Airlines will discontinue service from Baltimore-Washington International Thurgood Marshall Airport to Newark, N.J., beginning March 10. The carrier has offered three daily nonstop flights from Baltimore to Newark since June 2011. Southwest didn't realize the anticipated demand for the service, said Paul Flaningan, the airline's spokesman. He added that consumers tend to drive or take the train between the two cities. The airline cited the same reason last month when it said it would end three daily flights between BWI and LaGuardia Airport in New York.
BUSINESS
Eileen Ambrose | July 3, 2012
Update: Spirit Airlines announced it would start twice daily nonstop flights from Baltimore to Fort Lauderdale and daily nonstop service to Dallas-Fort Worth beginning on Sept. 6. Spirit's release said to check out its "insanely low fares. " But Baltimore passengers might also want to check out the airline's fees. The airline charges $45 for a single carry-on a bag, if you're purchasing this basic perk at the gate instead of in advance.  Beginning Nov. 6th, it will start charging $100. Now that's insane.
NEWS
By Candus Thomson, The Baltimore Sun | July 3, 2012
For the second time in 24 hours, an airline has announced its arrival at Baltimore-Washington International Thurgood Marshall Airport. Low-cost carrier Spirit Airlines announced Tuesday that it will start twice-daily nonstop service Sept. 6 from BWI to Fort Lauderdale, Fla., and daily nonstop service to Dallas-Fort Worth. The flights start at $77 round trip to Fort Lauderdale and $88 round trip to Dallas. Spirit is relocating its operations from Washington's Reagan National Airport to become the ninth domestic carrier to serve BWI. Southwest and AirTran are responsible for about 70 percent of the airport's traffic.
BUSINESS
By Candus Thomson, The Baltimore Sun | June 19, 2012
For the first time in nearly two decades, Southwest Airlines, the biggest commercial carrier at BWI, does not sit atop the annual American Customer Satisfaction Index. The top spot was claimed by JetBlue Airways, with a satisfaction score of 81 on a 100-point scale. Southwest scored 77, its lowest mark in five years. The index has been tracking American consumer satisfaction since 1994. It is compiled after interviews with about 80,000 people on a range of products and services.
ENTERTAINMENT
By David Zurawik and The Baltimore Sun | May 24, 2012
The description at the TLC website for "On the Fly" gives a pretty good sense of the up-with-Southwest-Airlines tone that permeates this reality TV series premiering at 9 p.m. Thursday. " On the Fly gives viewers a behind-the-scenes look at the large-scale operation and personal customer stories at Southwest Airlines," the promotional copy says. "Each episode introduces viewers to Southwest Airlines employees who must think on their feet as they cope with weather delays, irate passengers, and more surprising situations.
TRAVEL
By Michelle Deal-Zimmerman, The Baltimore Sun and Baltimore Sun reporter | May 15, 2012
Southwest Airlines is offering a flash-in-the-pan sale today only for some very specific travel dates, including July 4, and the deal has set off a frenzy that appears to have taken down booking on the airline's website. Travelers can save 35 percent off Wanna Get Away fares when they book a trip today for one of these dates: May 22, May 30-31, June 5-6 , July 4-5. Use promo code: SUMMER12 to get the discount. That's pretty good deal since you're saving off the lowest fares the airline offers online.
BUSINESS
By Michelle Deal-Zimmerman and The Baltimore Sun | January 26, 2012
If you're booking a flight today, airfares may appear higher than yesterday but they're really not. That's because the  Department of Transportation's new rules on advertised airfares goes into effect today. The new rules require that airlines published fares also include fees and taxes that customers will have to pay. It's an attempt to increase transparency for consumers and do away with those "teaser" fares that turn out to be higher than you thought. The new rule applies not just to airlines and their websites, but also to booking sites like Expedia, Orbitz, etc. Spirit Airlines , which offers flights from Washington but not Baltimore, is fighting back against the rules.
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