How does Md. think it's going to cut hospital errors if it doesn't measure them? [Letter]

July 30, 2014

The state set a goal to reduce hospital errors "by 30 percent in the next 5 years," but regulators acknowledge the number of errors reported is inaccurate ("Maryland hospitals aren't reporting all errors and complications, experts say," July 27).

How can you can reduce something by 30 percent when "something" (i.e., hospital errors) cannot be determined? The paramount rule in establishing strategic goals is that they must be measurable. This goal is not.

Terry Callanan

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