Membership - Frequently Asked Questions

July 25, 2014

Digital Subscription FAQs

Q: What can I access on the Baltimore Sun's websites?

A:  On BaltimoreSun.com and Touch.BaltimoreSun.com, there are three levels of participation:

1. Guests: Readers not logged in to a free Baltimore Sun account or paid subscription have access to:

  • Many breaking news items
  • Many high school sports items
  • Obituaries and death notices
  • Content from our community news publications
  • Content from b free weekly   
  • Wire service content
  • Letters to the editor
  • Other select news and feature content
  • Any content accessed directly from social media
  • 3 Premium* content items on each site (BaltimoreSun.com and Touch.BaltimoreSun.com) every 30 days.

2. Registered Guests: Readers logged in to a free Baltimore Sun account have access to:

  • Everything Guests have access to, but 5 Premium* content items on each site every 30 days instead of 3.

 >> Get a free Baltimore Sun account

3. Members: Readers logged in to a Baltimore Sun account that has been linked with a digital subscription or seven-day print subscription have access to:

>> Get a digital subscription

>> Get a seven-day print subscription

>>  Link a seven-day print subscription with a BaltimoreSun.com account     

>> Link a Baltimore Sun account with a digital subscription (If you purchased your digital subscription since mid-February 2014, your subscription was linked with a Baltimore Sun account as part of the sign-up process) 

*Premium content includes Baltimore Sun investigations, exclusive photo galleries, video, local college and pro sports, many columns and blogs and more.

Q: Why can’t I access the story I’m trying to read?

A: Guests (readers not logged in to a free Baltimore Sun account or paid subscription) who try to view more than three Premium content items on BaltimoreSun.com or more than three Premium content items on Touch.BaltimoreSun.com in a 30-day period are asked to sign up for or log in to a free account or paid subscription.

Registered Guests (readers logged in to a free Baltimore Sun account) receive five Premium content items on each site (BaltimoreSun.com and Touch.BaltimoreSun.com) every 30 days. Registered Guests who try to view more than five Premium stories on a site in a 30-day period are asked to link their Baltimore Sun account with a digital subscription or seven-day print subscription.

Q: How are Premium stories and features designated?

A: These stories and features are designated on section pages by a blue plus icon next to the headline.

Q: What if I'm a newspaper subscriber?

A: If you are a seven-day newspaper subscriber, you will get unlimited access to BaltimoreSun.com and Touch.BaltimoreSun.com, including Premium content, at no additional cost. All you need to do is connect your print and online accounts here. If you subscribe to the Baltimore Sun print edition for fewer than seven days, you may be eligible for a discounted digital subscription. Click here to connect your print and online accounts, and verify your digital access rate.

Q: How can I get the Baltimore Sun eNewspaper, the digital replica of the newspaper?

A: The eNewspaper is included with all digital and print subscriptions. Once you sign up for a subscription, your eNewspaper account will be set up within 48 hours. eNewspaper subscribers can receive daily emails containing a link to the latest eNewspaper edition by logging in at subscribe.baltsun.com, selecting "My Profile" and checking the box for "Receive daily Digital Replica notifications."

Q: I subscribe to an eReader (Kindle or Nook) version of the Sun.  Am I eligible for unlimited digital access at no additional cost?

A: Not at this time.

Q: As a digital subscriber or seven-day print subscriber, will I have unlimited access to Baltimore Sun content across devices?

A: Yes, you will have full access to BaltimoreSun.com; smartphone- and tablet-optimized Touch.BaltimoreSun.com; the Baltimore Sun eNewspaper, a digital replica of the printed newspaper which includes a mobile version; and The Sun’s iPhone, Android and iPad news apps.

Q: Can I share my access with other members of my family/household?

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