Access to SSI payments temporarily disrupted

Treasury: Intermittent system outage affected benefit release

July 01, 2013|By Eileen Ambrose, The Baltimore Sun

Supplemental Security Income payments to adults and children with disabilities were temporarily unavailable during an intermittent outage in the early-morning hours Monday, the U.S. Treasury Department's Bureau of Fiscal Service said Monday.

SSI funds are typically released to beneficiaries on Direct Express debit cards at 1 a.m. on the first day of the month, said spokesman David Starck. But an off-and-on outage in the system between 1 a.m. and 2:30 a.m. meant that some beneficiaries using their debit cards then could not access their funds if the system was out at that time, he said.

The cause of the outage hasn't been determined, Starck said early Monday afternoon, and the number of beneficiaries unable to access their money in the early hours also is unknown.

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