Letter: Maryland Home Improvement Commission intervened for homeowner

Letter to the editor

August 13, 2012

We frequently complain about big government but sometimes they can be very helpful. The following represents a case where the Maryland state government was very helpful to me.

During the month of March 2012, I had a nationally known company perform repair work on my home. Unfortunately the work was performed in an unsatisfactory way and after months of dealing with the company we could not reach a resolution. I felt the company was not negotiating in good faith, so I contacted the Maryland Home Improvement Commission for assistance. I provided them with the contract information and proof of the shoddy workmanship. They contacted the company and within days I was contacted by the company. An acceptable result was negotiated almost immediately.

I would like to thank the people at the Home Improvement Commission for their intervention and assistance. I recommend that others having a similar problem contact the Commission for help. The Commission's phone number is 410-230-6309 and its e-mail address is mhic@dllr.state.md.us.

John O' Hara

Bowie

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