We frequently complain about big government but sometimes they can be very helpful. The following represents a case where the Maryland state government was very helpful to me.
During the month of March 2012, I had a nationally known company perform repair work on my home. Unfortunately the work was performed in an unsatisfactory way and after months of dealing with the company we could not reach a resolution. I felt the company was not negotiating in good faith, so I contacted the Maryland Home Improvement Commission for assistance. I provided them with the contract information and proof of the shoddy workmanship. They contacted the company and within days I was contacted by the company. An acceptable result was negotiated almost immediately.