The Consumer Financial Protection Bureau has been accepting consumer complaints about credit cards for close to a year. Today, the agency made a database of those complaints available online.
You can see the names of the card issuers griped about, the gist of the complaint and company’s response and the consumer’s zip code.
The CFPB says it has received 16,840 credit card complaints, with the most common complaint involving billing disputes. The agency sent 84 percent of those complaints to the card issuers, while the rest went to other regulators or were incomplete. Card companies have responded to more than 9 out of 10 of the complaints they received.