Also, our seat pitch [distance between seats that indicates leg room] in economy class is anywhere between 30 and 31 inches. And premium is more like 36 inches. It's also improved service — you get better food, you can board the plane earlier. With the bigger pitch on the seat, you'll also have more space in the overhead bin. If you sit in the 36-inch pitch, you feel like you have too much room. The recline is bigger. People are snoozing away right after they have their meal.
Do I have to pay for checking my bags?
First bags are free [up to 50 pounds]. In business class, you do get two pieces free. After that, there's a fee.
How long is the flight?
It's about a 10-hour flight.
Do you serve German brews on board, perhaps a snack of beer and pretzels?
We do offer beer. I don't know about pretzels. Beer is free in premium economy. We serve Warsteiner Premium, a German beer!
What's the most popular cocktail?
I like a Campari orange. With Campari and orange juice. Although we do not offer a full bar.
Once I'm in Frankfurt, I can get connecting service on Condor to which cities? Or will I have to switch airlines?
We have a strong network in Europe. Our customer will be able to book a Condor flight and go to Prague, Vienna, Rome, to name a few. We have agreements with all of the other airlines in Europe.
We're partnering with Lufthansa, Swiss, SAS, Austrian, Aeroflot … every large airline. Except British Airways and KLM.
Say my destination is Rome. How will that work?
Either you go to travel agent or book online with Condor. You can buy your ticket all the way through to Rome; during the booking process … you can choose which airline you want to connect to [in Frankfurt] for your trip to Rome.
It's seamless travel, one booking process and the flights are corresponding to each other. So you can book flights to most any city in Europe directly. Same thing on your return. Check in once and you're done.
What should passengers expect at Frankfurt Airport?
It's the second- or third-largest hub in Europe. It's very efficient for connecting. Unlike some airports [with multiple terminals], it's all one integrated building and is much more convenient to connect.
If I have a layover, what should I see or do in Frankfurt?
The airport is right next to the city. It's maybe two or three train stations or a 15-minute drive away, very much like BWI is to Baltimore.
It's often called the Mainhatten — much like Manhattan — because it's built along the Main River and it has a real skyline, one of the best in Europe. All of the big banks have built their skyscrapers there, so it's very interesting.
It is also famous for the wine region, including the very famous Riesling wine. Once you land, you have the chance to visit the Rheingau region and have wine tastings.There is also a large shopping area at the airport where you can purchase wines from the region.