State energy regulator holds last public hearing on BGE's Irene performance

Maryland Public Service Commission examining storm response

October 11, 2011|By Hanah Cho, The Baltimore Sun

On Tuesday evening the state's utility regulator will hold the final public hearing on Baltimore Gas and Electric Co.'s performance in the aftermath of Hurricane Irene.

The meeting will take place at 7 p.m. in the Wohlman Assembly Hall of the War Memorial building at 101 N. Gay St.

The Maryland Public Service Commission — which is reviewing the storm response of BGE and other state utilities — is gathering feedback from residents about BGE's power-restoration efforts after Irene left 756,000 customers without power. Some didn't have electricity for as many as eight days.

A public hearing in Towson last month drew several dozen people who complained about the utility's restoration priorities, communications and maintenance efforts.

This month, BGE's chief executive officer, Ken DeFontes, told the PSC that the utility had performed "very well" under difficult conditions.

But DeFontes acknowledged that BGE could improve its response to major storms by providing customers more accurate estimated times of restoration and raising public awareness of the utility's restoration process.

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