Mikkila named new director of citizen services

January 10, 2010|By Larry Carson | larry.carson@baltsun.com

The Feb. 1 retirement of Susan Rosenbaum as director of Howard County's Department of Citizen Services has set in motion a chain reaction of promotions.

Department deputy director Lois Mikkila was named to replace Rosenbaum. Dale Jackson, who now runs the department's Office of Children's Services, will take Mikkila's post as deputy director, and Keri Hyde, director of the Howard County Children's Board, will take Jackson's post.

Rosenbaum, director since 2004, is retiring after 34 years with the county. Mikkila became her deputy in 2007, after years spent as a consultant and official of various nonprofits. She has lived in Howard County for nearly 30 years and will earn a salary of $127,858, county officials said.

"Lois has devoted the majority of her professional career to serving those in need," county executive Ken Ulman said in a prepared statement. The department deals with human services issues and administers county grants to nonprofits while overseeing how those funds are spent. Mikkila said it is an "honor" to accept the job. "I am committed to working with all of our staff to continue to provide the highest level of service possible," she said.

Before operating her consulting company, Mikkila held management jobs with the nonprofits Maryland Works and Volunteer Maryland.

Jackson became the county's child care coordinator in 1988 and moved to Citizens Services in 1991.

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