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Doctor's Care Via Web

Telehealth Can Save Patients A Trek To Distant Specialists

September 14, 2009|By Gus G. Sentementes , gus.sentementes@baltsun.com

When Robyn Broomell was pregnant a few years ago, she needed advice from a specialist at the University of Maryland Medical Center because she is a diabetic.

But Broomell, 35, of Rising Sun, never set foot in the specialist's Baltimore office. Instead, she met him several times by videoconference while she was at an Elkton hospital, saving her the trip down Interstate 95.

"At first, I was kind of leery" of long-distance medical advice, she said. "I thought it was kind of an odd thing. But it was very convenient, and I could get used to convenience. It takes me 45 minutes to an hour to drive to Baltimore, and I didn't have to do that."

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Broomell was an early beneficiary of "telehealth," in which medical professionals using digital tools and the Web can cut the waiting time for care from days or weeks to minutes.

Thanks to factors including a looming physician shortage, the health care reform debate and the increasing willingness of insurance companies to pay for the practice, telehealth is on the verge of becoming routine.

In the near future you could be connected by video to a specialist dozens or hundreds of miles away. Consider something as mundane as a skin rash. If your primary care doctor thinks she needs outside expertise, she can use digital diagnostic tools to generate high-resolution images of the rash and beam them to a dermatologist in another office for rapid diagnosis.

"More and more companies are seeing the benefits of telehealth," said Greg Billings, senior director at the nonprofit Center for Telehealth and E-Health Law in Washington. "If that doctor looking at that skin rash didn't diagnose it as skin cancer until later, the cost of treatment of that skin cancer is going to be a heck of a lot more."

Universities, technology companies and hospital systems, including the University of Maryland, have been experimenting with telehealth since the 1990s. A major insurance provider - UnitedHealthcare of Minnesota - recently announced a national push to persuade its network of professionals, including thousands here in Maryland, to adopt telehealth for their patients.

Remote consultation and diagnosis are ways for medicine to become more efficient even as physicians and other health professionals are increasingly in short supply, policy experts say. For patients living away from advanced hospitals in urban areas, they add, it's potentially lifesaving.

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