Purported e-mail from UPS, FBI contains virus

Scam Watch

August 03, 2008|By Dan Thanh Dang

Two spam e-mail messages floating around the Internet contain a malicious virus that forces you to wipe your hard drive clean to get rid of the infection, warns the Better Business Bureau of Greater Maryland.

One e-mail purports to be from UPS, telling the recipient that a shipment could not be delivered. The reader is asked to open an attachment to gain access to an invoice waybill in order to pick up the shipment, the BBB says. The attachment contains the damaging virus.

The second e-mail, according to the Federal Bureau of Investigation, directs the recipient to click on a link to read an article about the FBI vs. Facebook. Once the user clicks on the link, malicious software is downloaded to the Internet connected device and causes it to become infected with the Storm Worm botnet. Botnets typically help facilitate criminal activity such as spam e-mail, identity theft, denial of service attacks and spreading malware to other machines on the Internet.

The Storm Worm virus hit on various holidays and fictitious world events last year by sending millions of e-mail messages advertising an e-card link within the text of the spam e-mail.

If you receive an e-mail from UPS and you aren't sure about its authenticity, contact customerservice@ups.com. If you receive an e-mail mentioning the FBI and Facebook, file a complaint at www.IC3.gov.

To protect your computer from harmful viruses, the BBB says: Never click on links or attachments if you cannot verify the origin of the e-mail; never click on pop-up warnings that say your computer has been infected since those are often viruses or spyware; stay current with the latest anti-virus software and update it once a week; and back up your hard drive on a regular basis.

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