The Monitor

March 23, 2006

GETHUMAN.COM

What's the point? -- Ever felt like that annoying schlub in the credit card commercial who can't get a customer service person on the phone? Check out this site for a list of tips for getting a human on the other end of the line (hence the site address), including buttons to press to get automated systems to direct you to an operator.

What to look for --If the tips don't work, there's also a database of direct phone numbers for a ton of businesses compiled by fellow consumers, and you can also rate service on a variety of factors, including hold time.

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