Job Center

Area resources and statistics

August 10, 2005

Tip of the week: Good employee relations

Employee relations is one of the most important elements of a manager's job, yet is one of the most neglected. Problems typically surface for managers when they don't treat this area with the critical attention it deserves. The result can be severe. Employees don't leave companies anymore, they leave managers. To avoid losing quality people, follow these three rules:

Communication: Be open and honest. Let your employees know where you stand, even on difficult issues.

Conflict resolution: Address problems swiftly; your employees need to believe that they have your ear and that you take them seriously.

Fairness and trust: Treat your employees equally and with consistency. Inconsistency is the most common mistake made by managers and will inevitably breed mistrust and doubt.

Showing your staff that you are committed to their well-being is the first step in building a positive work relationship that will endure.

JOB HELP

Tomorrow

Job seekers information session: 9 a.m., Baltimore Works Career Center, Room 101, 1100 N. Eutaw St., Baltimore. Registration: 410-767- 2148.

Job seekers information session: 12 p.m., Eastside Career Center, 3001 E. Madison St., Baltimore. Registration: 410-396-9030.

AUG. 15

English as a second language: 9 a.m., Eastside Career Center, 3001 E. Madison St., Baltimore. Information: 410-396-9030.

AUG. 16

Job seekers information session: 8:30 a.m., Northwest Career Center, Suite 302, Mondawmin Mall, 2401 Liberty Heights Ave., Baltimore. Registration: 410-523-1060.

AUG. 17

Job seekers information session: 10 a.m., Southwest Career Center, 201, S. Arlington Ave., Baltimore. Registration: 410-396-3670.

AUG. 18

Job seekers information session: 9 a.m., Baltimore Works Career Center, Room 101, 1100 N. Eutaw St., Baltimore. Registration: 410-767- 2148.

AUG. 22

English as a second language: 9 a.m., Eastside Career Center, 3001 E. Madison St., Baltimore. Information: 410-396-9030.

Interviewing techniques: 1:30 p.m., instruction, tips and practice for job interviews. Eastside Career Center, 3001 E. Madison St., Baltimore. Information: 410-396-9030.

AUG. 23

Resume workshop: 1:30 p.m., Eastside Career Center, 3001 E. Madison St. Registration: 410-396-9030.

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