Software available to retrieve saved AOL e-mail


July 15, 2004|By James Coates | James Coates,CHICAGO TRIBUNE

We have a lot of America Online e-mail saved on our computer. We want to unload it to a file so that we can access it after we stop subscribing to AOL.

Can you suggest a technique or product that will enable us to do that? We use AOL 9.0.

After more than a decade of leaving its users unable to transfer their e-mail from its proprietary software, AOL switched gears a couple of months back.

America Online now lets its customers read and send AOL e-mail using software like Microsoft Outlook, Outlook Express and Eudora.

For example, in Outlook you just click on Tools and E-mail Accounts and then set up an AOL account using IMAP, or Internet Message Access Protocol. AOL customers can get detailed instructions for making the switches by using the keyword Microsoft Outlook. Type Control + K to call up the search box.

You may need to move your saved mail into different folders on AOL before you can use the software to retrieve archived messages, but this is a simple matter of dragging and dropping notes.

Remember that to drag and drop large numbers of messages, select the first one and then scroll down to the last one, hold down the Shift key and click on it. This will paint all the e-mails so that you can do things like delete them or move them.

The Chicago Tribune is a Tribune Publishing newspaper. James Coates can be contacted via e-mail at jcoates@

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