Grades are in

July 18, 2002

Here's how tech manufacturers stacked up in PC Magazine's reliability poll of 15,000 readers. The total number of responses is shown next to each company.

Desktops

Dell (1,253) A

Gateway (578) B+

Locally built (1,375) B+

IBM (217) D

Hewlett-Packard (582) D--

Compaq (663) E

Laptops

Apple (100) A

Hewlett-Packard (338) A

IBM (910) A Toshiba (875) A

Dell (1,684) B+ Fujitsu (106) B

Sony (343) B-- Gateway (299) C

Compaq (945) E

Printers

Hewlett-Packard (3,530) A+

Epson (1,258) A

Brother (126) B

Lexmark (688) D+

Canon (830) D--

Xerox (118) E

Digital cameras

Canon (396) A

Fuji (274) A Nikon (333) A

Olympus (741) A

Sony (906) A

Kodak (783) C

Hewlett-Packard (311) D

Handheld computers

Handspring (785) A+

Sony (191) A

Hewlett-Packard (400) B--

Palm (2,600) B--

Compaq (608) C+

Casio (259) E

Source: PC Magazine/AP

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