Workers hit phone line, disrupt service

May 03, 2002|By Tricia Bishop | Tricia Bishop,SUN STAFF

Workers digging near Oakland Mills Road and Dasher Court in Columbia nicked a Verizon cable Wednesday afternoon, causing telephone service interruptions for at least 150 residents in Owen Brown, a Verizon spokeswoman said yesterday.

Verizon said it was working to fix the problem and expected to have full service restored by about 7 p.m. today, if the weather permits.

"We're working around the clock trying to replace a 750-foot section of cable and dry out the rest," spokeswoman Sandy Arnette said.

"Water got in, which creates noise and static on the line, but if it keeps raining we can't dry it," she said.

Most of those affected had some service, Arnette said. Some customers had no dial tone.

Arnette said the damaged section of cable serves 1,100 customers.

"It's probably very annoying," she said, "but we're hoping to have it all wrapped up very soon."

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