I don't know if Chris would agree, but I did pretty well for my first day. Apparently, time spent behind the concession stand at high school sporting events is not without residual effect.
And, if I may say so, I brought an important perspective to the job: I actually buy my coffee at places like the Daily Grind, and I know how I like to be treated and that's how I treated my customers. Whatever the speed of their learning curve, twentysomethings don't always understand the range of courtesies included in the phrase "customer service."

