Excite@Home reached a tentative agreement yesterday with a group of cable companies, including Cox Communications and Comcast Corp., to keep their customers connected to Excite's high-speed Internet service, according to several people involved in the negotiations.
But not all of the creditors of Excite, which has filed for bankruptcy protection, have decided whether to support the agreement. That means it might not be clear for days whether 2.7 million people in North America will have their cable Internet service cut off.
About 850,000 customers of AT&T, the nation's largest cable company, were cut off by Excite early Saturday after AT&T said it would not pay the price Excite demanded to keep them connected. As of yesterday, AT&T had switched about 226,000 of them to a new Internet access network it has been building to replace Excite@Home. The remainder will be converted over the next week, AT&T said.