Copying address book to floppy is possible, wise

Helpline

November 05, 2001|By James Coates | James Coates,SPECIAL TO THE SUN

I can't seem to export my address book to a disk. I have wanted to do this for a long time. I'm working on Windows 98, and when I go into my Outlook Mail, I do not have the option of copying the address book.

Microsoft requires users to click on the File menu, where we find commands called Import and Export. This will bring up a series of prompts that will let you save a copy of your address book as a "comma delimited" list. It also lets you choose a floppy as the storage location.

Exporting addresses to a floppy guarantees that you won't lose your address data if your PC becomes unusable. If you ever change machines or encounter trouble, you just put that floppy back in the drive and follow the instructions under the Import command rather than the Export command.

I wish to transfer the contents of my slave drive over to my master drive. What is the easiest way of accomplishing this without buying ghosting software?

Create a new folder on the target hard drive and give it a name that explains the source. In your case it would be, perhaps, "Slave," followed by whatever drive letter is assigned to your slave drive (D, I presume). Then all you need do is open the folder in one window and the hard drive in a second window.

Now a simple "select all" from the edit menu will allow you to drag everything on the slave drive onto the master drive and into that "Slave D" folder. It is crucial to make that a catchall folder or else the resulting hard drive will be such a hodgepodge of icons from the mingling of stuff from master and slave as to be hopelessly confusing.

Depending on the amount of stuff being moved and the speed of the drives, this can take a long time. But as long as your reason for keeping two drives on the same machine is to provide data storage, this strategy of using a catchall folder is by far the most simple and effective way to work.

I am having trouble getting my new Compaq Presario with Windows ME to work with my Visioneer 3300 scanner because I lost the software. I'm trying to install the updated version of the 3300 software that I downloaded from the Visioneer Web site, but it doesn't seem to be working.

After double-clicking on the icon that popped up after downloading, I got a message that it was successfully downloaded. Then it told me to connect the scanner and press finish to exit the installation. I do these things, and another message tells me that the system must be restarted to complete installation.

When I press "OK," the computer restarts and opens up to my main menu page. I can't find an icon to run the scanner.

Does this mean that it really isn't installed? How can I fix this?

Those messages are telling you that Visioneer's superb scanning software has been installed, but because you are reinstalling it, the software isn't creating an icon on the desktop that would run the PaperPort software that powers the scanner.

So, here is how to find the software's icon and get back to using that scanner:

Click on Start and then Programs. This will bring up a short list of programs available on your PC, and there probably will be an icon called PaperPort at the end of that short list. If not, click the arrow at the end of the short list to bring up a list of absolutely everything installed in Windows ME. Scroll through the stuff until you find PaperPort.

In either case you will get the familiar software interface used by that scanner and be back in business.

James Coates writes about technology for The Chicago Tribune. He can be reached via e-mail at jcoates@tribune.com.

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