Do you ever feel that your stockbroker has treated you unfairly? Here are suggestions:
"If your stockbroker makes an error and refuses to admit it, talk to his or her supervisor," advises John Heine, deputy director, Securities and Exchange Commission. "Ask if your phone call was taped - many firms record `buy' and 'sell' phone calls routinely. If not, and the firm is unreasonable, ask to speak to its compliance department.
"Explain the problem and ask the compliance office to respond to you in writing within 30 days. If this does not work, contact the SEC at www.sec.gov."
PATIENCE PAYS: "Shares of firms with steady but unexciting growth languished recently," says Money, September. "But at bargain prices, they seem set to rally." The stocks: Fortune Brands Inc., Minnesota Mining and Manufacturing Co., E. I. Du Pont deNemours Co. and Honeywell, Inc.
LOOKING AHEAD: "Electronic Data Systems Corp. has badly disappointed investors, but it may be poised for a turnaround. We have a $65 price target for EDS." (William Loomis, Legg Mason analyst)
"Christmas business rarely lives up to advance billing, so late summer hasn't been a great time to buy toy stocks. But with low expectations built into Toys R Us Corp. stock, last-minute shoppers may pay full price." (Jon Birger, financial writer)