Some registry fixes require uninstalling, reinstalling of software

HelpLine

July 03, 2000|By Jim Coates | Jim Coates,CHICAGO TRIBUNE

I downloaded and have uninstalled an e-mail shareware program called The Bat. Now, every time I try to open an e-mail attachment received on Outlook Express, I get the message, "Cannot find THEBAT.EXE. This program is needed for opening files of the type `Internet E-mail Message.'"

The Bat changed your registry or system settings to make it your default e-mail program instead of Outlook Express, the default e-mail in Windows. You need to re-install Outlook Express to restore the changed settings.

You must uninstall Outlook Express before the operating system will allow you to reinstall it:

Click the My Computer icon on your desktop and choose the Control Panel folder. Pick Add/Remove Programs from the list that pops up. Then pick the tab Windows Setup.

You will find a list of all the Windows 98 operating system components in the next display. Scroll to Outlook Express and remove the check in the box next to it. Click the Apply button. Now, repeat the process, but this time put a checkmark in the now-empty box next to Outlook Express. The software will reset itself to make Outlook Express your default e-mailer.

If I leave my HP Pavilion on standby, I can "open" it OK for a few days but after that it seems to clog up and I have to restart or shut down. After that, it behaves again for several days and then bogs down. I cleared the history, but it still acts congested if I leave it on for a few days.

Your computer might look dead to the world when it's on standby, but its silicon brain cells continue buzzing in the background, continually polling all possible input ports (mouse, keyboard, etc.) to see if it needs to come back to life. In many cases PCs running Windows 95/98 and such also are set to run regularly scheduled programs such as disk defragmenting.

All this invisible activity gradually depletes the computer's resources. This happens because when many programs are shut down they don't give the operating system back all the memory they were using while running. To track how your resources get bled over time you can activate the Resource Meter in Windows. Click on the Start button, then Programs, then Accessories and System Tools.

I bought an Iomega Zip Drive. Every time I turn my computer on, two windows pop up. One asks if my Zip is on and the other thanks me for buying the drive. How do I get rid of these windows?

To remove the windows, you need to drag the registration icon out of your computer's Startup folder: Right-click on the Start button and call up the Explore tool. This will bring up a display with two panes.

Click the Programs folder at the top of the pane on the right and go down and open the folder called Startup. Then drag the Iomega icon for those ticklers onto the desktop. Don't trash it until you're sure you've removed the right one.

My department has an old DOS-based computer with many data files in PCFile format that I want to transfer to a newer Windows-based computer. Is there an easy way to do this without hours of floppy disk transfers? I have a 100 megabyte Zip drive, and I don't think I can use WinZip in this case.

On the contrary, if you check the software that came with your Zip drive you probably will find a floppy disk that lets you connect the Zip to old PCs and use them with the same DOS commands that run floppy disks and hard drives. If you misplaced the DOS disk you can download the needed drivers from www.iomega.com.

This capability to move data and software from older machines onto newer ones remains perhaps the strongest feature that these popular storage devices continue to enjoy even as far larger and faster writeable/rewriteable CDs gain popularity.

Send e-mail to jcoates@tribune.com.

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