Popmail services provide access to e-mail away from own home

Help Line

December 06, 1999|By James Coates | James Coates,Chicago Tribune

I travel for business, and I need to get my msn.com mail at a location where I can't change the settings in someone else's system. I am looking for a Web site where I can enter my user name and password and get my e-mail.

The popmail service built into almost any Internet service provider's e-mail service can forward e-mail to one of the many Web-based e-mail services.

These Web sites let you log on to any Internet browser and offer e-mail accounts on the order of yourname@hotmail.com. They almost always let users access their e-mail accounts on traditional Internet service providers using the popmail feature, which is explained in detail during setup.

I recommend www.excite.com.

I have a Pentium-class computer running Windows 95 and am upgrading it to Windows 98. Will I have problems with programs that now run on Windows 95?

Microsoft assures us that Windows 98 is all but totally backward-compatible with Windows 95, so your upgrade will be no problem in that direction.

But growing numbers of products that work with Windows 98 don't work with Windows 95.

These tend to be programs that deal with things like 3-D graphics and software that require such Windows 98-specific hardware capabilities as the new universal serial bus connectors or video cards for the PC version of WebTV.

I have a Pentium III 450 Intel, AGP motherboard and 128 megabytes of RAM and run Windows 98. The problem is, whenever I'm on the Net or in MS Office (Word, Excel, etc.), the system hangs. I do a CTR+ALT+DEL, get a message that the system is busy, either wait for the system to wrap up and close files or do CTR+ATL+DEL again to restart the system. I wait five to 10 minutes and nothing happens, so then I reboot. All's fine for a while, then it hangs again.

Your problem could be many things, including a mechanical flaw, a corrupted RAM chip, or a glitch in the operating system. But it's more likely that your computer is set up to run some program in the background that conflicts with whatever you're doing.

The way to explore for an errant automatic loading program in Windows 98 (unavailable in Windows 95) is to open the Start menu, choose Run and type in msconfig.

This calls up a list of all the stuff running in the background with a box alongside each to disable it. By disabling these programs one by one, you should find the problem through trial and error.

I need help with two scanners I want to use on one computer. I have a combo HP600 and want to connect that scanner for copying book pages, pictures, filmstrips and slides. I also have a sheet-fed scanner I would like to use.

Industry standards for scanners allow installing needed driver software for multiple devices and then moving from one to another by changing the setting for Source on the software you're using.

So, you can connect your scanners to the printer port one at a time and select the proper source when the scanner software runs. Or, in many cases, you can "daisy chain" -- connect one scanner to the computer and the second to the first, then use the Source setting to pick the one you want to use at any moment without unplugging one and plugging in the other.

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