Unbent paper clip serves as tool when CD gets stuck inside drive

Help Line

November 22, 1999|By James Coates | James Coates,Chicago Tribune

When I installed a program from a CD-ROM, the CD-ROM drive froze up. The disk is still in the drive and the drive tray will not open. The system says the drive is inaccessible. The problem persists upon reboot. The system is searching the CD-ROM drive upon start-up and if the button controlling the tray is pressed then, a partial black screen results. How do I get the CD-ROM to function again?

You need to find a paper clip and bend it into a straight wire. Then look for the little hole in the front of your CD-ROM drive. When you stick the wire in that opening, it will trigger a spring and release your CD.

The drive probably will work after that, because it sounds as if a software glitch is causing the computer to crash when it tries to access that CD.

Try another CD. If the same lock-up happens, you have a mechanical problem that requires repair or replacement of the drive.

My toolbar has two lines of icons. How do I make them appear as one line?

The toolbar on Windows 98 can be expanded and contracted by moving the cursor arrow to the very edge and waiting for a set of up/down arrows to appear. Then click and drag.

A similar technique is used to move the tool bar to the top, bottom or sides of the screen. Here you click on the toolbar and then sweep the mouse cursor to the left or the right, causing the bar to move around the screen.

I'm wondering if I can do something with Windows that I did with DOS. To print a label for a disk, with DOS I'd call up the directory and print using something like A:dir(GT)prt. I have not found that ability in Explorer or other Windows options.

You can still use that DOS command line technique. DOS windows can be opened by looking under the Windows Program menu for the MS-DOS icon.

Another approach is to use the Windows "Find Files/Folders" feature to call up a list of files. This module is part of Windows 98 but it allows advanced users to order searches by typing in traditional DOS commands such as A:+.bmp.

Just as in DOS, this command in Find will fill a window with all the specified files so that you can click on Edit, then Select All, and Copy. Then open the WordPad program and hit Control + V to paste the list into a document. Pick a font and print that label.

The Find Files/Folder module that accepts these DOS prompts can be reached by clicking the Start button.

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