Dial-up Networking clues HELP LINE

July 06, 1998|By Jim Coates | Jim Coates,KNIGHT RIDDER TRIBUNE

I have my first home PC and it has been a frustrating experience, especially the Internet. Microsoft Explorer 4.0 is preinstalled, and I'm trying to download the updates to 4.01. However, I lose the connection to my ISP before the download is completed. I stumbled onto the fact that I am connected to the Internet through a GTE Internet line listed as an ISDN line. I only have a modem and am wondering if this is my problem. I called their automated help line and was instructed to try a different access number. I am not sure how to do this.

It's a shame that your automated help line didn't take you the extra few yards needed to change phone numbers in an Internet dial-up account. Click on the My Computer icon and then choose the Dial-up Networking folder. In that folder you'll find an icon for the GTE connection that you're paying for.

Right-click that icon and you'll get a Properties box, including a line to insert that analog phone number in place of the ISDN provider you now have.

I am a novice looking for more hard drive space. It was recommended to delete some font files because they took up a lot of space and we did not use most of them. I got overzealous and deleted more than I should. Now all my programs look different because the only fonts they can use are the ones I did not delete. I have an Aptiva (IBM) 2168 M-61. Is there an easy way to recover these fonts? Will I need to reload all my hTC programs? I do have the Aptiva recovery disk.

Please forgive Mr. Computer Answer Person for being a bit of a nag, but your story has a great lesson for lots of readers who think they should hoard hard drive space on these killer new machines that have far more real estate than any of us is likely to ever need. A couple of megabytes amount to very little in these days of multiple gigabyte hard drives, and trying to save a meg here and a meg there all too often leads to nightmares such as yours.

I have some great news, though, because that Aptiva you own is one I reviewed recently and I know that the restore disk includes an option to reinstall the operating system and not erase the rest of the stuff you have loaded.

In the past year, my family has produced a 20-minute slide show of our daughters' swim team. We did this by collecting still shots using Snappy and scanning printed pictures on a flatbed scanner. Then, using PowerPoint on a Packard Bell Pentium 133, we projected the 400 images timed to music for the swimmers and their parents to enjoy.

I would like to transfer the whole show to a VHS tape in order to eliminate the worries of the computer crashing during the show, etc. Is there a way to transfer the PowerPoint show to a VHS tape?

Your question has a hardware answer, and the hardware carries a sticker price starting at about $100. The cheapest solution is a device that connects to the computer's VGA output where your monitor normally goes and converts the output to a television-ready NTSC video signal.

You connect this box to your VCR using standard RCA cables like the ones that connect the VCR to your TV set. Quality is much better with a video board that plugs into your computer's expansion slots, such as the ATI All-In-Wonder, which includes RCA video output, 3-D game play and the ability to capture stills and moving pictures from a broadcast signal. These boards cost about $200.

I have been searching for a copy of an article you wrote about a program available on the Net that's used to organize random ideas, thoughts, quotes, etc.

Info Select by a Hackensack, N.J.-based outfit named Micro Logic Inc. is the best personal information manager software I can name.

It works on the metaphor of keeping a huge stack of notes in a free-form database that can be searched to retrieve each bit of information without regard to such standard database features as fields and records.

Each bit of information gets typed into a different window - one window might hold a phone number and another a reminder to visit the dentist.

The user recalls each by typing in keywords. Info Select boasts a lightning-fast search engine and the ability to handle gigantic piles of information. You can check this out at www.miclog.com.

Send e-mail to jcoateribune.com.

Pub Date: 7/06/98

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