Season tickets delayed for some Printer late

club says Monday delivery promised

March 26, 1998|By Jon Morgan | Jon Morgan,SUN STAFF

Opening Day is less than a week away, but thousands of Orioles season-ticket holders still have not received their ticket books because the printer failed to make them.

Most of the team's 22,000 season-ticket account holders, including all full-season plan buyers, have received their tickets. But 6,000 accounts, representing about 160,000 individual game tickets, won't get theirs until early next week.

"The tickets are being printed as we speak," Orioles vice chairman Joe Foss said last night.

He said the printer has promised to get tickets delivered to fans by Monday at the latest.

Opening Day is Tuesday. The earliest game included in the unprinted ticket plans, designated D-plan and E-plan, is April 3 -- eight days away.

This year, the club used a new printer based in Canada instead of an Arkansas printer that did the work for years. The company both prints and mails most of the tickets.

The ticket accounts were sent to the printer on two computer tapes, Foss said. But only one of the tapes was printed, leaving off the D and E accounts. Both are 13-game plans, with D featuring a mix of weekday and Saturday games and E representing Sunday games.

"We didn't know about this until we started getting calls this week from fans," Foss said.

"We're obviously disappointed that the printer didn't perform as was expected. We're glad we were made aware of it in time to get the tickets out before the games," Foss said.

Pub Date: 3/26/98

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