Biospherics to handle U.S. parks reservations

MARYLAND WATCH

January 24, 1998

Biospherics Inc. said yesterday that it won a contract to operate the reservations system for the National Park Service and expects to hire up to 200 employees to staff a call center in Cumberland.

The publicly held company, based in Beltsville, said the contract is for a period of two years. The Park Service has the option to renew the contract on an annual basis for three years.

Biospherics, which holds federal and state contracts to operate other information call centers, estimated that the contract would be worth $12 million in revenue if it is chosen to fulfill the contract for the five-year period.

Karen Levin, vice president of Biospherics, said the company expects to hire 150 to 200 employees to staff the center as a result of the contract.

The call center is expected to be operational March 15 and will operate 12 hours daily. It will process reservations for campsites at national parks, seashores and recreation areas, such as Grand Canyon National Park in Arizona and Cape Hatteras National Seashore in North Carolina.

The toll-free numbers will be: 1-800-436-PARK, 1-800-365-CAMP and 1-800-967-CAVE.

Pub Date: 1/24/98

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