Officer says he deserves break, proper apology from local McDonald's Brooklyn Park restaurant denied service, he claims

March 15, 1997|By Peter Hermann | Peter Hermann,SUN STAFF

Officer Big Mac used to chase the Hamburglar around McDonaldland in a humorous commercial for the fast-food chain. Now comes a real police officer who says he felt as if he was being chased away from a McDonald's in Anne Arundel County.

Baltimore Officer Todd D. Nock says an employee at a Brooklyn Park McDonald's refused to serve him last month because he doesn't like police officers.

And his demand for an apology, he said, was met with an insulting note.

"It appears that, at at least one McDonald's, police officers are not welcome," said Michael Marshall, a police union lawyer who sent a letter threatening a boycott to the chain's headquarters in Oak Brook, Ill.

Marshall said the matter will be taken up before the national Fraternal Order of Police board, "so that police officers throughout the country can be advised of McDonald's attitude toward police."

Employees at the McDonald's at Ritchie Highway and 11th Street defended their actions and said it was all a misunderstanding.

"This is so silly," said a woman who identified herself only as Dottie and hung up on a reporter who requested her last name.

"We never refuse anybody service. I don't know what that officer's problem is," she said.

Nock said he was going home from work Feb. 21 in his own car but still wearing his uniform.

He pulled up to the restaurant's drive-through window, but the attendant refused to serve him, telling another employee to fill the order, Nock said.

Nock said he called the restaurant when he got home and spoke to an assistant manager, who passed the phone to an employee who reportedly told him "he did not like police officers."

Marshall said Nock later received a short letter of apology referring to him as "Pad Nock" and "Sorgent Naplock."

Dottie said the employee did not give Nock his food because it was someone else's responsibility.

"We waited on the man and everything," Dottie said. "This is crazy. He asked for an apology. That's what we did. We gave him an apology."

Chuck Tildon, regional marketing director for Baltimore area McDonald's, said yesterday that his office is "looking into this. We have had a good relationship with Baltimore City police for many years."

Pub Date: 3/15/97

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