For years, Frances Jones and her neighbors jockeyed with each other for a small patch of parking at the Brooklyn-Curtis Bay Post Office.
The post office at 16th Avenue and Ritchie Highway fenced off a section of the parking lot about seven years ago for its mail trucks, leaving six spaces for customers.
"The parking facility up there is entirely too small. If you have two cars on one side and a third on the other, it's almost impossible to get out without hitting somebody," said Jones, president of the Arundel Improvement Association.
Customers who did not want to wait for a space parked across the road at the Ritchie Highway Shopping Center, said Brooklyn Park resident Ralph Kadan.
"There's a lot of people who don't particularly want to walk across the avenue because it's busy there," said Kadan, who goes to the post office about once a week.
Now, it looks like the post office is going to deliver some relief.
Baltimore Postmaster Joseph Lennon said the solution is to move retail operations to a Postal Store, while leaving carrier operations at the 16th Avenue building.
The U.S. Postal Service began pushing for Postal Stores nationwide last year to make its mailrooms more convenient and competitive with private shippers. At Postal Stores, customers can buy stamps, boxes, padded envelopes, address labels, bubble-wrap and other mailing items.
Lennon said he reviewed the recommended changes in Brooklyn Park with the Baltimore district manager and expects a final report within the next three weeks that will contain cost estimates and a timetable.
The work will be done as part of Project Fix-Up, a five-year plan that involves 50 post offices in the Baltimore area.
Officials are inspecting growth potential and monitoring aesthetics to determine how the postal service can deliver better service in a more pleasant environment for customers, Lennon said.
The decision to improve the Brooklyn Park facility was hailed by residents. Del. John R. Leopold, a District 31 Republican, who had written to Lennon last month, urged him to take action under Project Fix-Up.
After years of fighting with neighbors for "a little square patch" -- to check on the association's post office box, mail letters and buy stamps -- Jones said the post office cannot act quickly enough for her.