Hospital cited by survey for its quality

November 21, 1994

North Arundel Hospital recently received a Gallup Quality Award from the Gallup organization.

The award was based on an opinion survey of 280 randomly selected patients during the past year. They were asked to answer questions about nursing and physician care, the admissions process and the general atmosphere of the hospital.

The recognition places the facility among the top 20 percent of the 250 hospitals currently being surveyed nationwide by Gallup.

The results of Gallup's surveys, which began in May 1992, indicate that, overall, patients are satisfied with their experiences at North Arundel.

For the past five quarters, North Arundel Hospital has achieved Gallup's "premier" ranking among hospitals surveyed in the mid-Atlantic region by achieving an overall patient satisfaction score above 3.76 out of a possible 4.0 points.

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