This hairstylist makes house calls

April 22, 1993|By Amy L. Miller | Amy L. Miller,Staff Writer

Carl Nobile was tired of being a cog in the machine of big business.

"I felt frustrated by the lack of quality control," said the former bank trust officer for Mercantile Bank & Trust. "I had so much responsibility and so little control."

So, in 1990, the Westminster resident left the world of high finance and took control of his destiny. Four days a week, he gives haircuts, consultations and colorings at Cal Bloom's barber shop on Main Street in Westminster.

"I love this work," said Mr. Nobile, 35. "Now, I have lots of responsibility and lots of control. It's one-on-one, and I can take care of you. I feel like the CEO."

But this graduate of the Westminster Beauty School takes his commitment to customer service a step further. If necessary, Mr. Nobile will go to his customers' homes for their appointments.

Time-strapped business people and homemakers alike have taken advantage of his service, said Mr. Nobile, who previously worked at the Hair Cuttery in Owings Mills and Alexandre De Paris in Gaithersburg. He has about two home appointments a week, he said.

"This gives people more of an opportunity to take advantage of me," he said. "It's more convenient for my customers, and I'm willing to do that."

Diane Ball of Westminster said she first heard about Mr. Nobile's services from a 2-inch-square flier she now keeps above her telephone "so I know how to get in touch with him at all times."

"He kept putting these little papers on my car," she said of the notices she found at home, at a shopping center parking lot and at Carroll County General Hospital, where she's employed as a social worker.

At a free consultation last fall, Mr. Nobile suggested she grow her hair long. Ms. Ball said she's been back to see him once a month since.

"I was working odd hours, had a 2 1/2 -year-old and didn't drive at the time, so it was very convenient," she said. "He does what I ask him to, and most hairdressers won't do that. He's also given me some insight into what looks good and what doesn't."

Ms. Ball said she is considering having Mr. Nobile cut her son's hair at home. She also plans to have him highlight her hair.

"I've been blond all my life and have dreaded having it highlighted," Ms. Ball said. "But my son is a bleach blond, and I wanted it to look like he's my kid."

Elizabeth Horsey, a grandmother of twins, said she finds Mr. Nobile's services helpful. She said she cares for the children while her daughter, son-in-law and husband work.

"I'm here with the children and can't very well go out to beauty shops," she said.

Pleased with the permanent he gave her in the family kitchen, Ms. Horsey said she plans to call him the next time she needs her hair done.

"He did a very nice job," she said.

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