New program ensures that lost Eurailpasses won't derail trip

January 31, 1993|By New York Times News Service

Rail Europe, the company that represents most European railroads in this country, has introduced a free protection program for buyers whose Eurailpasses are lost or stolen.

The company stepped in to fill at least part of a gap when the railroads that participate in the Eurailpass -- which allows unlimited train travel in 17 countries -- this month dropped their policy of replacing lost and stolen passes.

An official said the high number of lost-pass claims forced the railroads to tighten and finally discontinue its policy.

Now Rail Europe, in conjunction with Europ Assistance Worldwide Services, a travel insurance company, has started a program for travelers or travel agents who buy Eurailpasses from Rail Europe. Automatic at time of purchase, the free pass-protection plan enables customers to recoup 80 percent of the unexpired value of the pass.

After filing a police report of their loss, travelers must purchase a replacement pass or ticket corresponding closely to the remaining value of the missing ticket, and then make a claim on returning home. A 100 percent protection plan is available for $10 a pass at time of purchase. Information: Rail Europe, (800) 848-7245.

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