Seldom does a day go by that we don't get mail, phone calls or faxes from people who want to know where the jobs are, how to get them and how to keep them.
So we decided to take a look at some of the questions asked most frequently.
Q. There often are listings under employment agencies that promise to get you overseas jobs at $50,000, with benefits and transportation. The catch is you have to pay processing fees ranging from $300 to $1,000. It sounds good, but are there actually any jobs overseas?
A. If you follow the very good advice never to pay for a job, which is what the "processing" fees really are, you will rule out using companies promising overseas jobs. If the job sounds too good to be true, it probably is. Most are scams. The Australian government, for instance, says its offices throughout the United States are flooded with complaints from people claiming they've been ripped off by agencies offering to find them jobs in Australia, where unemployment is at its highest in a decade.
To find out whether the agency is legitimate, send a self-addressed, stamped envelope to Stuart Alan Rado, the Ralph Nader of the employment agency world, at 1500 W. 23rd St., Sunset Island 3, Miami Beach, Fla. 33140; phone: (305) 532-2607.
Q. Employee training is going to be a big business in this decade. How can I find out which colleges offer degrees in it?
A. About 250 colleges and universities offer degrees in employee training. For a list of them, contact the American Society for Training & Development, P.O. Box 1443, 1630 Duke St., Alexandria, Va. 22213; phone: (703) 683-8100.
Q. I'm a manager, and I'm not sure what to do if an employee makes allegations of sexual harassment. How should I handle complaints?
A. "Harassment is a business problem, not a women's issue, costing businesses anywhere from $200 million to $500 million a year in productivity alone," said Nancy Dodd McCann, president of the Fordham Group, a business consulting firm based in Barrington, Ill. "First, institute a written policy on sexual harassment and a program of how to handle complaints. Make sure the complainant feels comfortable. By law, you must investigate the charges -- while protecting the rights of both parties."